Assessing Performance Needs + Evaluation

ENROLLMENT FEE: $999.95 (less 25% discount) Assessing performance needs can range from a designer taking a few hours to clarify what learners should be able to do after a learning experience, to an experienced performance and learning professional taking weeks to conduct a needs assessment of a complex performance issue that involves many work processes, functions, and roles. In this workshop we will conduct a case-based performance needs assessment, identify the causes of performance gaps, and identify the outcomes that support closing the performance gap. We'll also cover key evaluation topics such as; the purpose of evaluating learning, using key performance indicators to evaluate learning, carrying out level 3 and level 4 evaluations. - Identify the risks of making assumptions when assessing performance needs - Use questioning to determine performance gaps and desired business outcomes - Summarize possible causes of performance gaps that are not training-related - Identify the outcomes of in-depth performance needs assessment -Identify the purpose of evaluating learning - Describe the evaluation practices for evaluating learning - Summarize how business Key Performance Indicators (KPIs) are used to evaluate level 3 and 4 learning outcomes - Identify the outcomes of in-depth learning evaluation